🛟 Support

50 Taka Help Center — answers to all your questions, right here

Whether it's account setup, payments, betting, or gaming — this page is your first stop for help with anything on 50 Taka.

24/7
Live Support
5 minutes
Average response time
100+
Help Articles
In Bengali
Full Support
📂 What do you need help with?
Choose a category and find your answer directly
👤
Account & Registration

Registration, login, password reset, and profile updates.

💳
Deposits & Withdrawals

Payment methods, deposit and withdrawal processes.

🎁
Bonuses & Promotions

Welcome bonus, cashback, reload & free bets.

🏏
Sports Betting

Covers odds, markets, live betting & bet slip.

🎰
Casino Games

Slots, Live Casino, card games & technical issues.

🔒
Security & Verification

KYC verification, account security & two-factor authentication.

📱
Mobile Usage

Using the site on mobile, loading issues, and browser tips.

🛡️
Responsible Gaming

Set limits, self-exclusion & gaming controls.

50 taka

👤 Account & Registration

Opening an account at 50 Taka is quick and straightforward — registration takes just a few minutes and you can start enjoying all the features right away. That said, knowing a few basics upfront will save you any hassle down the line.

Step-by-step registration guide

1
Go to the registration page

Click the "Register" button at the top of the 50 Taka homepage. The registration form will open.

2
Fill in your details

Enter your name, mobile number or email, and password. Make sure all details are accurate.

3
Verify

An OTP will be sent to your mobile number. Enter it to confirm your account.

4
Log in and get started

Once verified, log in directly and enjoy everything 50 Taka has to offer.

💡 Tip: Only one account can be registered per mobile number. Creating multiple accounts is against the rules and may result in account suspension.

What should you do if you forget your password?

On the login page, click "Forgot Password". Enter your registered mobile number or email and a reset link or OTP will be sent to you. Use it to set a new password. The whole process takes under 5 minutes. If you don't receive the reset email or OTP, contact the 50 Taka support team — they'll get it sorted quickly.

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💳 Deposits & Withdrawals

Deposits and withdrawals at 50 Taka are built with Bangladeshi users in mind. You can transact easily using local mobile banking and online payment methods.

Payment Methods Deposit Time Withdrawal Timeframe Status
📱 bKash Instant 1–3 hours Active
📱 Nagad Instant 1–3 hours Active
📱 Rocket Instant 2–4 hours Active
🏦 Bank Transfer 1–2 hours 1–2 business days Active
💎 Crypto Network dependent Network dependent Active

How to Make a Deposit

Log in to 50 Taka and go to "Wallet" or "Deposit". Select your preferred payment method, enter the amount, and complete the payment as instructed. Funds are credited to your account instantly. No deposit fees apply.

Withdrawal Guidelines

KYC verification must be completed before making a withdrawal. Then go to "Withdrawal", enter the amount and your preferred payment method. Once submitted, the 50 Taka team reviews and processes your request within the designated timeframe.

⚠️ Please note: Withdrawals must use the same payment method as your deposit. Withdrawals are not available until the wagering requirements on your bonus balance have been met.

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🎁 Bonuses & Promotions

50 Taka offers attractive bonuses for both new and existing users. Bonuses do come with certain terms, so understanding them upfront will help you get the most out of every offer.

🎉 Welcome Bonus

A fixed bonus is available on your first deposit. Usable across both Sports and Casino.

💰 Cashback Offer

The weekly cashback program returns a portion of your net losses. A special perk for regular players.

🔄 Reload Bonus

Bonus opportunities on subsequent deposits too — new offers every week.

🎯 Free Bet

Free bets are awarded during special tournaments or events — bet without risking your own money.

What are the bonus wagering requirements?

Bonuses cannot be withdrawn directly. A bonus balance converts to real funds only after you have placed the required amount in wagers. For example, if the wagering requirement is 5x and you receive a ৳1,000 bonus, you must place a total of ৳5,000 in bets before withdrawing. See the Promotions page for full bonus terms and conditions.

🏏 Sports Betting Support

If you run into any trouble while betting on 50 Taka or need something explained, this section has you covered. Find answers to common questions about odds, markets, and the bet slip below.

How do you read odds?

50 Taka uses decimal odds format. For example, if a team's odds are 2.00 and you place a BDT 100 bet, you'll receive BDT 200 in total if you win (BDT 100 stake + BDT 100 profit). Higher odds mean a lower chance of winning but a greater potential return.

What happens if a bet is cancelled?

If a match is cancelled or postponed, the full stake for that bet is returned to your wallet. For parlay bets, the cancelled match is removed and the remaining selections are settled as normal. If you have a dispute over any bet result, open a ticket with 50 Taka support.

💡 Keep in mind: Odds can change during live betting. If the odds shift before your bet is confirmed, the system will show you the updated odds and ask you to confirm.

🔒 Security & KYC Verification

50 Taka puts user security first. To keep your account protected and ensure successful withdrawals, you will need to complete the KYC (Know Your Customer) verification process.

How do you complete KYC verification?

  • Go to your profile settings and look for the "Verify" or "Verification" option.
  • Upload photos of the front and back of your National ID (NID) or passport.
  • Take a selfie clearly showing both your face and your ID card.
  • The 50 Taka team typically completes verification within 24 hours and notifies you by email or SMS.

What should you do if your account is hacked?

Contact 50 Taka support immediately. Request an account block via Live Chat, then send an email from your registered email address or phone number to verify your identity. The 50 Taka team will investigate and resolve the issue promptly.

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📱 Using 50 Taka on Mobile

Most users in Bangladesh access 50 Taka on a mobile phone. The site is fully mobile-friendly and works smoothly on any Android or iOS browser. No separate app installation needed — just open the site in your browser and all features are available.

If the site is slow on mobile

  • Clear your browser cache and cookies.
  • Make sure you have a stable internet connection — use 4G or Wi-Fi.
  • Close other tabs and apps to free up your phone's RAM.
  • Use the latest version of Chrome or Firefox.

Add Shortcut to Home Screen

Open 50 Taka in Chrome, then select "Add to Home Screen" from the menu. This creates an app-like icon on your home screen so you never have to open the browser again.

🛡️ Responsible Gaming

50 Taka believes betting and gaming should be a form of entertainment — not a source of financial stress. That's why the platform provides a range of responsible gaming tools that users can manage themselves.

📊 Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing it requires a 7-day waiting period.

⏸️ Cooling-Off Period

If you need a short break, you can set a cooling-off period ranging from 24 hours up to 6 weeks.

🚫 Self-Exclusion

If you need a longer break, you can suspend your account for anywhere from 6 months to permanently.

📋 Betting History

View your full betting and gaming history. Review how much time and money you've been spending.

⚠️ Important: No one under 18 is permitted to open an account or place bets on 50 Taka. If you're struggling with a gambling addiction, please seek professional help.

📞 Get in touch with us
Whatever the issue, the 50 Taka support team is always here to help
💬
Live Chat

Click the chat icon at the bottom right of the site. Bengali support is available 24/7 with an average response time of 5 minutes.

📧
Email Support

For complex issues or document submissions, send an email to support@50taka.ws — responses typically arrive within 24 hours.

📱
Telegram

Join the official 50 Taka Telegram channel. Updates, promotions, and support — all in one place.

📋
Support Ticket

For complex payment or account issues, open a support ticket. Each ticket comes with its own tracking number.

❓ Frequently Asked Questions
Answers to the most commonly asked questions

No, registering an account on 50 Taka is completely free. There are no fees or charges to sign up. Simply register with the correct details and start enjoying the benefits.

Wait 5–10 minutes first. If the funds still haven't arrived, contact 50 Taka support via Live Chat or email with your transaction ID or reference number. The support team will verify and resolve the issue quickly.

Mobile banking (bKash, Nagad, Rocket) — usually within 1 to 3 hours. Bank transfers may take 1–2 business days. Completed KYC verification helps speed up the process.

Bonuses cannot be withdrawn directly. Once you meet the specified wagering requirements, the bonus converts to real money and becomes withdrawable. See the promotions page for full terms and conditions.

Contact 50 Taka Support to find out why your account was blocked. Email from your registered address and verify your identity. Once confirmed, your account will be reactivated.

Yes, if a game or bet is left incomplete due to a technical issue on 50 Taka's end, your stake is generally refunded. If this happens, contact support with a screenshot.

Even without a dedicated app, 50 Taka's mobile website is fully optimized. Every feature is accessible from any smartphone browser. Adding it to your home screen via Chrome gives you a seamless app-like experience.

For a temporary self-exclusion, you can request to reactivate your account once the period ends. A permanent self-exclusion, however, cannot be reversed. Visit the Responsible Gaming page for full details.
🛟

Still not resolved?

The 50 Taka support team is available 24/7. Start a live chat now and get quick help in Bengali.

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